Welcome, I'm Joshua

A product and user experience designer.

I turn complex problems into solutionsI have a meticulous eye for detail

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Confluence Onboarding Modules

2024 ・ B2B SaaS ・ Desktop

Designed a scalable onboarding experience that improved user activation and accelerated time-to-value for new and returning Confluence customers.

-31%

DROP-OFF RATE

+22%

USER ACTIVATION RATE

Password Protected

Confluence Onboarding Modules

2024 ・ B2B SaaS ・ Desktop

Designed a scalable onboarding experience that improved user activation and accelerated time-to-value for new and returning Confluence customers.

-31%

DROP-OFF RATE

+22%

USER ACTIVATION RATE

Password Protected

Sezzle Express Checkout Integration

2022 ・ Fintech ・ Desktop

Reduced checkout flow from six steps to three, minimized manual form entry for returning users, and reduced shopping cart abandonment.

-47%

CART ABANDONMENT

View Case Study

Sezzle Express Checkout Integration

2022 ・ Fintech ・ Desktop

Reduced checkout flow from six steps to three, minimized manual form entry for returning users, and reduced shopping cart abandonment.

-47%

CART ABANDONMENT

View Case Study

Nike Account Linking Settings

2021 ・ eCommerce ・ Desktop

Optimized account linking settings used across Nike digital platforms, improving trust, clarity, and completion rates for connected membership management.

+34%

FASTER UNLINK

View Case Study

Nike Account Linking Settings

2021 ・ eCommerce ・ Desktop

Optimized account linking settings used across Nike digital platforms, improving trust, clarity, and completion rates for connected membership management.

+34%

FASTER UNLINK

View Case Study

LocalBuzz Platform

2020 ・ B2C ・ Desktop ・ Mobile

Designed the end-to-end consumer and merchant experience for a community-based startup connecting people, businesses, and communities through video-first discovery.

+28%

AVG SESSION TIME

$60K

FUNDING RAISED

View Case Study

LocalBuzz Platform

2020 ・ B2C ・ Desktop ・ Mobile

Designed the end-to-end consumer and merchant experience for a community-based startup connecting people, businesses, and communities through video-first discovery.

+28%

AVG SESSION TIME

$60K

FUNDING RAISED

View Case Study

Confluence Onboarding Modules

2024 ・ B2B SaaS ・ Desktop

Designed a scalable onboarding experience that improved user activation and accelerated time-to-value for new and returning Confluence customers.

Password Protected

Sezzle Express Checkout Integration

2022 ・ Fintech ・ Desktop

Reduced checkout flow from six steps to three, minimized manual form entry for returning users, and reduced shopping cart abandonment.

View Case Study

Nike Account Linking Settings

2021 ・ eCommerce ・ Desktop

Optimized account linking settings used across Nike digital platforms, improving trust, clarity, and completion rates for connected membership management.

View Case Study

LocalBuzz Platform

2020 ・ B2C ・ Desktop ・ Mobile

Designed the end-to-end consumer and merchant experience for a community-based startup connecting people, businesses, and communities through video-first discovery.

View Case Study